Real Estate Telemarketer & Client Coordinator

Job Description:

We are seeking a highly organized and motivated Telemarketer to join our real estate team. The ideal candidate will have a high school diploma (post-secondary education in business administration or real estate preferred) and possess strong communication, multitasking, and organizational skills. Key responsibilities include managing real estate transactions, scheduling appointments, maintaining files, supporting marketing efforts, and generating leads through telemarketing. Familiarity with CRM systems, bookkeeping, and client communication is essential. Previous experience in real estate or telemarketing is an asset. Join us to make a difference in our dynamic environment

Key Responsibilities

• Lead Generation: Make outbound calls to potential clients to generate interest in buying or selling real estate.
• Cold Calling: Reach out to cold leads to set up appointments or qualify them as potential clients.
• Follow-Up Calls: Reconnect with previous clients or past leads to maintain relationships and offer new services.
• Appointment Setting: Coordinate property showings, consultations, and meetings between clients and agents.
• Script Usage: Utilize provided scripts for cold calls, appointment settings, and lead qualification.
• Client Surveys: Conduct brief surveys to gather feedback from clients after showings or transactions.
• Data Entry: Accurately input call results, client details, and follow-up notes into the CRM system.
• Reporting: Provide regular reports on outreach activities, including calls made, leads generated, and appointments scheduled.

Administrative and Support Responsibilities

• Transaction Management: Coordinate real estate documentation, process paperwork, and ensure compliance with all legal requirements.
• File Management: Maintain organized digital and physical filing systems for contracts, disclosures, and transaction-related documents.
• Marketing Support: Assist in creating and distributing marketing materials, managing social media accounts, and updating the company website.
• Database Management: Update and maintain CRM systems with new leads, client information, and follow-up activities.
• Office Management: Ensure the office is well-stocked with supplies and that all equipment is functioning properly.
• Bookkeeping: Manage invoices, billing, and maintain accurate financial records.

Qualifications

• Previous experience in administrative support or telemarketing; real estate experience is a plus.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office Suite and CRM software.
• Strong organizational skills with high attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Self-motivated with a positive attitude and strong work ethic.

Benefits

• Competitive salary
• Opportunities for professional development
• Supportive team environment